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If you have any questions regarding Vern Ryan’s Pet Resort please contact us today!

 

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F.A.Q.

Where is the Pet Resort located?

Most of our customers use our convenient pick-up and drop-off service to get their pets to and from our resort. This is priced per family and is charged at $25 each way.

Customers are welcome to drop their pets off or inspect our resort in person – it is located at 3332 Geelong-Bacchus Marsh Rd, Balliang East. 

Can my pet be collected and dropped home?

Absolutely, we have teamed up with a range of vets, groomers and day care centres if you don’t have time to drop your pet off at the resort. Our team can even collect your pet from your home!

We offer pet collection Monday to Friday.

You can view our collection centres here.

What time can I check my pet in?

We suggest you bring your pet earlier in the day so our staff have more time to settle your pet into the resort.

We are open 9:00am-4:00pm Monday-Friday and 10:00am-3:00pm on weekends and public holidays.

What vaccinations do my pets need?

All dogs need a current C5 vaccination administered a minimum of 10 days prior to boarding.

All cats need a current F3 vaccination administered a minimum of 10 days prior to boarding.

Do I need to bring anything with my pet?

We provide everything your pet will need during their stay including food, bedding and toys. However, if your pet has specific dietary requirements or takes any regular medication you will need to bring this along in a clearly labelled container with instructions.

Vern Ryan's Pet Resort

Vern Ryan’s Pet Resort

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