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If you have any questions regarding Vern Ryan’s Pet Resort please contact us today!

 

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F.A.Q.

Where is the Pet Resort located?

Our pet resort is located in just outside of Bacchus Marsh, a short drive from Melbourne CBD at 3332 Geelong-Bacchus Marsh Rd, Balliang East. 

However if you are unable to drop your pet off at the resort we can come to you!

Can my pet be collected and dropped home?

Absolutely, we have teamed up with a range of vets, groomers and day care centres if you don’t have time to drop your pet off at the resort. Our team can even collect your pet from your home!

We offer pet collection Monday to Friday.

You can view our collection centres here.

Can I settle my dog into the accommodation?

To minimise disruption to other pets customers are not able to accompany their pets to the accommodation. However, we encourage customers to inspect the accommodation prior to their pets stay.

What time can I check my pet in?

We suggest you bring your pet earlier in the day so our staff have more time to settle your pet into the resort.

We are open 9:00am-4:00pm Monday-Friday and 10:00am-3:00pm on weekends and public holidays.

What type of vaccinations do my pets need?

All dogs need a current C5 vaccination administered a minimum of 10 days prior to boarding.

All cats need a current F3 vaccination administered a minimum of 10 days prior to boarding.

Do I need to bring anything with my pet?

We provide everything your pet will need during their stay including food, bedding and toys. However, if your pet has specific dietary requirements or takes any regular medication you will need to bring this along in a clearly labelled container with instructions.

Vern Ryan's Pet Resort

Vern Ryan’s Pet Resort

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