Melbourne's best pet hotel with a resort style experience
We pride ourselves on providing the highest quality Pet Accommodation, by treating your beloved dogs and cats like one of our own.
Providing a home away from home
Are you going away on a trip but need somewhere to leave your dog or cat? Do you want to ensure that you’re placing your pet in safe hands while you’re away? At Vern Ryan’s Pet Resort we have years of experience in animal care and highly qualified staff. Our state-of-the-art pet accommodation and selection of dog boarding and cat boarding packages allow us to cater for any pet.
Trusted & Experienced
We have been in pet accommodation for years and developed a strong relationship with our customers based on the high level of care we offer their pets.
We are based in Bacchus Marsh, a short drive from Melbourne’s CBD. If you are unable to drop your pet off at the resort we can pick it up from home or via one of our collection centres.
Comfortable, safe & secure
Our boarding kennel and cattery is built to the highest standard to ensure your pet receives the highest quality care available in the pet accommodation industry.
Tailored pet accommodation packages
Every pet is unique and we know that first hand. Therefore we have developed a range of pet accommodation packages that can be tailored to your individual pet’s needs.
Pet Accommodation Services
Our dog stayed here for 9 days. We were so worried because he had only ever stayed with someone he knows. Since staying at Vern Ryan’s pet resort, Bruce is happier and healthier than ever. We want to thank you so much for looking after our best friend and we will be back again one day!
Great facility, very clean and good outside areas. Leave my dog there and know he is being so well cared for. I don’t feel at all guilty leaving him there. It’s like he’s having the holiday. Run by professional and helpful staff.
Surpassed my expectations! Lovely caring staff were a breeze with my ‘difficult’ and over excited naughty pups. Moose and Miso had a blast! See you in December x
My cat has been attending Vern Ryan’s pet resort for probably ten years now. They have always been fantastic, particularly now he is getting older (17) and is on prescription diet and medication and is a fairly anxious and antisocial kitty. I know they pay attention to him because they never pretend he is a cuddly, friendly cat!! (But they still love him!)
Left my Dogs Bella and Max over the school holidays. Was blown away by the rooms, they were good enough for a person to stay in. The dogs come home and slept for a day as they had obviously been running around mad having a blast. They come home smelling wonderful after their bath and i was really impressed by the customer service.
Where is the Pet Resort located?
Most of our customers use our convenient pick-up and drop-off service to get their pets to and from our resort. This is priced per family and is charged at $25 each way.
Customers are welcome to drop their pets off or inspect our resort in person – it is located at 3332 Geelong-Bacchus Marsh Rd, Balliang East.
Can my pet be collected and dropped home?
Absolutely, we have teamed up with a range of vets, groomers and day care centres if you don’t have time to drop your pet off at the resort. Our team can even collect your pet from your home!
We offer pet collection Monday to Friday.
You can view our collection centres here.
What time can I check my pet in?
We suggest you bring your pet earlier in the day so our staff have more time to settle your pet into the resort.
We are open 9:00am-4:00pm Monday-Friday and 10:00am-3:00pm on weekends and public holidays.
What vaccinations do my pets need?
All dogs need a current C5 vaccination administered a minimum of 10 days prior to boarding.
All cats need a current F3 vaccination administered a minimum of 10 days prior to boarding.
Do I need to bring anything with my pet?
We provide everything your pet will need during their stay including food, bedding and toys. However, if your pet has specific dietary requirements or takes any regular medication you will need to bring this along in a clearly labelled container with instructions.